Shipping policy

At Natures Composites, we're committed to providing our customers with a seamless
shipping experience while prioritizing sustainability and environmental responsibility.

Here's what you need to know about our shipping policy:

Shipping Methods and Timelines:
We offer shipping within the United States, excluding Puerto Rico, Guam and VirginIslands. Our standard shipping carriers include UPS, FedEx, and regional carriers, ensuring reliable and timely delivery of your orders. Orders are typically processed and shipped within 14 days, excluding weekends and holidays. Once your order is shipped, you will receive a tracking number via email to monitor the progress of your shipment. 

Please note that shipping times may vary depending on your location and the shipping method selected at checkout. While we strive to deliver your orders promptly, unforeseen circumstances such as weather delays or carrier issues may occasionally impact delivery timelines.

Shipping Costs:
Shipping costs are calculated based on the weight and dimensions of your order, as well as your location. During the checkout process, you will be able to view the shipping costs before completing your purchase. We aim to offer competitive shipping rates while ensuring the safe and timely delivery of your products.

International Shipping:
At this time, we only ship within the United States and do not offer international shipping. We apologize for any inconvenience this may cause and appreciate your understanding. If you would like to request a special international order please contact us at sales@naturescomposites.com and we will strive to assist you.

Shipping to Multiple Addresses:  If you wish to ship items to multiple addresses, please place separate orders for each shipping address. This ensures accurate processing and delivery of your items to the intended recipients.

Order Tracking:
Once your order has been shipped, you will receive an email notification containing your tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date through the carrier's website.

Questions or Concerns:
If you have any questions or concerns regarding your order or shipping, please don't hesitate to contact our customer service team. We're here to assist you and ensure that your experience with Natures Composites is positive and hassle-free. Thank you for choosing Natures Composites for your needs. We look forward to serving you and providing high-quality, eco-friendly products for your outdoor spaces.